Salary Sacrifice service and maintenance directory
You can log in to your account to find your policy details and policy number here.
Find essential service and maintenance details to keep your Salary Sacrifice EV in top condition
Service & maintenance
Tyres
Reporting an accident
Full maintenance package
Your contract includes a full maintenance package. This includes Breakdown Cover, Annual Servicing, MOT and Tyres.
Service needed |
Please contact |
---|---|
For Servicing & Maintenance |
Book at on the Lex Autolease portal or call 0344 879 6633 (Option 5) |
For mechanical breakdown |
0344 879 6000 |
For out of hours accident recovery |
Churchill: 0800 400 600 |
For tyres |
0344 879 6000 |
For reporting an accident |
Churchill: 0345 300 4644 (Monday- Friday: 9am to 5pm) |
Log in to your account to find your policy details and policy number
Maintenance essentials
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Please remember to carry out regular maintenance checks in accordance with the manufacturer’s guidelines.
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The vehicle should be returned at the end of lease with a complete service history
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All replacement parts should be manufacturer standard
Parking fines
We automatically pay parking fines on your behalf, and then recharge them to you.
Travelling in and out of London?
Electric and plug-in hybrid cars and vans qualify for a 100% discount on the London Congestion Charge until December 25th 2025. However, you must apply for the Cleaner Vehicle Discount and pay a £10 registration fee to activate it. Please note that you are still required to pay the daily charge until you receive your exemption certificate, as stated in your Contract Schedule.
To apply you will need your V5C Certificate, if you need to obtain this please contact: customerservice@drive-electric.co.uk
(The Cleaner Vehicle Discount will end on 25 December 2025 for more information take a look at our London Congestion Charge guide)
Insurance FAQ
Any in-life vehicle queries relating to lease, amending a contract, and general queries customerservice@drive-electric.co.uk. Our office hours are 8.30am to 5.00pm, Monday to Friday.