Skip to main content

Salary Sacrifice service and maintenance directory

Find essential service and maintenance details to keep your Salary Sacrifice EV in top condition

Service & maintenance

Tyres

Reporting an accident

Full maintenance package

Your contract includes a full maintenance package. This includes Breakdown Cover, Annual Servicing, MOT and Tyres.

Service needed

Please contact

For Servicing & Maintenance

Book at on the Lex Autolease portal or call 0344 879 6633 (Option 5)

For mechanical breakdown

0344 879 6000

For out of hours accident recovery

Churchill: 0800 400 600
Aviva: 0800 246 876

For tyres

0344 879 6000

For reporting an accident

Churchill: 0345 300 4644 (Monday- Friday: 9am to 5pm)
Aviva: 0800 246 876 (24/7 - 356 days a year)

Log in to your account to find your policy details and policy number

Log in

Maintenance essentials

  • Please remember to carry out regular maintenance checks in accordance with the manufacturer’s guidelines.

  • The vehicle should be returned at the end of lease with a complete service history

  • All replacement parts should be manufacturer standard

Parking fines

We automatically pay parking fines on your behalf, and then recharge them to you.

Travelling in and out of London?

Electric and plug-in hybrid cars and vans qualify for a 100% discount on the London Congestion Charge until December 25th 2025. However, you must apply for the Cleaner Vehicle Discount and pay a £10 registration fee to activate it. Please note that you are still required to pay the daily charge until you receive your exemption certificate, as stated in your Contract Schedule.
To apply you will need your V5C Certificate, if you need to obtain this please contact: customerservice@drive-electric.co.uk

(The Cleaner Vehicle Discount will end on 25 December 2025 for more information take a look at our London Congestion Charge guide)

Insurance FAQ

Any in-life vehicle queries relating to lease, amending a contract, and general queries customerservice@drive-electric.co.uk. Our office hours are 8.30am to 5.00pm, Monday to Friday.